General Conditions

Dyon SRL

Rue des Phlox 3

5100 Namur

BE 0440 913 795

Dyon SRL declines all responsibility:

In case of interruption of the www.shop.dyon.be website for technical maintenance or updating of the published information

In case of temporary impossibility of access to www.dyon.be due to technical problems, regardless of their origin and source

In case of direct or indirect damage caused to the user, whatever the nature, resulting from the content, access or use of www.shop.dyon.be.

Publishing and hosting:

www.shop.dyon.be is edited by Dyon SRL.

www.shop.dyon.be is hosted by Amen.fr, 12 rond-point des Champs Elysées - 75008 Paris

1. General

Dy'on SRL, having its registered office at Rue Fontaine saint-Pierre 1H, registered with the Banque Carrefour des Entreprises under number 0440 913 795 ("DY'ON SRL"), has as its principal activity the sale of horse equipment.

These general terms and conditions (hereinafter "GTC") apply to all sales concluded by DY'ON SRL with a professional buyer (hereinafter "the Buyer"). The general conditions of the Buyer are expressly excluded.

The GTC are communicated to each Buyer who places an order before the conclusion of a single purchase contract. DY'ON SRL reserves the right to deviate from these GTC. However, this deviation is only valid if it is established in writing and signed by DY'ON SRL prior to the order.

These GTC are considered to be accepted by the Buyer when he places an initial order on the basis of a DY'ON SRL order form, to which these GTC have been attached, or if he expressly signs them. The GTC can be modified by DY'ON SRL at any time and without prior notice. These changes can only have consequences for future orders. The amended GTC shall apply to all business relations between the parties from the time they are sent by DY'ON SRL following a new order placed by the Purchaser.

If DY'ON SRL decides not to invoke certain clauses of the GTC, this does not imply a waiver of this clause or the GTC in their entirety.

2. Orders

All offers of DY'ON SRL are valid for a period of 15 days, unless otherwise stated. The prices indicated in the offer are only valid subject to an order of all the goods provided in the offer. Only orders confirmed by e-mail by our sales staff will be taken into consideration.

In order to be taken into account by DY'ON SRL, all orders must be placed by means of an order form provided by DY'ON SRL and signed by the Buyer, unless DY'ON SRL confirms in writing that the order has been accepted in some other way and has therefore been validly created. These GTC must also be signed on the occasion of the first order. These GTC shall remain fully applicable to all future orders. The signing of the order form or any other form of confirmation of agreement of an offer from DY'ON SRL to which these GTC have been attached, also implies the unconditional acceptance of these GTC.

DY'ON SRL can only be bound by an order if it has been accepted and confirmed by DY'ON SRL in writing. DY'ON SRL is not obliged to accept any order and is entitled to refuse orders, for example if the Buyer has outstanding debts to DY'ON SRL.

Any order placed by the Buyer constitutes an irrevocable purchase intention. Once accepted by DY'ON SRL, an order cannot be adapted or cancelled. However, DY'ON SRL can authorize in writing and expressly that :

- A modification is made to the order, DY'ON SRL reserving however the right to postpone the initial delivery time as a consequence of the modification;

- An order is cancelled by the Buyer, subject to the payment by the latter of a fine of 20% of the initial price of the order, subject to the right of DY'ON SRL to claim a higher amount if the prejudice suffered by DY'ON SRL is higher than the fixed fine of 20% of the total price.

A request to change the order will only be taken into consideration when it has been notified in writing to DY'ON SRL at the following e-mail address: order@dyon.be (Chloé Raty) or manon@dyon.be (Manon Heck) according to your contact.

The modifications made to the order and approved by DY'ON SRL result in the deadline mentioned in article 3 being automatically postponed in accordance with the estimate of the first mentioned. DY'ON SRL cannot in any way be held responsible for damages allegedly suffered due to extensions of the deadlines as a result of changes made to the order by the Buyer. The maintenance of the original deadlines in case of changes to the order can only take place after the express approval of DY'ON SRL, and always on the condition that all costs necessary to reach the original deadlines are to be borne by the Buyer.

Negotiations regarding changes to the order may not in any way influence the execution of the original purchase contract. Neither party shall have the right to suspend the execution of the original order or the obligations arising therefrom (such as payment for the goods delivered) as a result of negotiations on changes to the order.

3. Delivery and risk

The order form and/or the order confirmation issued by DY'ON SRL may mention a deadline for delivery. This deadline is given for information purposes only. The postponement of the deadline cannot in any way give rise to any form of compensation to the Buyer, nor to the refusal of payment for the goods delivered and no postponement can constitute a reason for cancellation of the order.

The risk of loss and damage to the goods shall pass to the Buyer upon delivery.

In the event that the client wishes DY'ON bvba to appoint a carrier to carry out the delivery, a request for a quotation will be requested. The price will be communicated to the client for acceptance. In case of refusal, the order remains firm.

The delivery takes place Ex Works at the address of the DY'ON SRL headquarters, unless otherwise agreed in writing. The costs and risks of transport are at the expense of the Buyer. DY'ON SRL declines all responsibility for any consequences resulting from transport, theft, destruction or any other risk, even if DY'ON SRL has chosen the carrier itself. In case of damage, regardless of its nature, caused during transport, the Buyer cannot take recourse against DY'ON SRL and must take recourse against the carrier or its insurer.

The loading of the goods is done by the Buyer and at his own risk. The Buyer is responsible for all damages during or after the delivery.

In the event that the Buyer collects the goods personally (or via the carrier of his choice), the goods shall be collected within a maximum of 15 calendar days from the notification of preparation. If the goods are collected later than this, a storage charge of 5% of the order value, excluding VAT, per calendar day will be levied.

If the order is not collected within 30 calendar days from the date of notification of preparation, the order shall be cancelled. All risks of fire, theft or any other damage shall be borne by the Buyer from the date of initial delivery. If the Buyer refuses to collect the ordered goods on the initial delivery date, the purchase price becomes immediately payable by DY'ON SRL from the initial delivery date. The Buyer may only then take delivery of the goods after full payment of the purchase price and the storage fee, as well as any default interest and damages owed to DY'ON SRL.

DY'ON SRL is entitled to deliver the goods in instalments, unless this is deviated from by agreement or unless no independent value is given to the partial delivery. DY'ON SRL has the right to invoice the goods delivered in this way separately.